Grey Arc > Payments By Phone >Credit Card IVR > Make your business run better

 

Credit Card IVR


If your customers make credit card payments over the phone then using Credit Card IVR is really the best way to get value for your company. Originally used for directing customers to the right store location or department, IVR has progressed into allowing the ‘voice’ to speak back to the customers. This means that not only does the customer have less of a wait to make their payment (no need to wait for a free customer service operator) but they also have their details read back to them to make sure no errors are made on the part of your company!

 

Safe way to ensure customers’ payments go through.


Not only does this technology reduce your company outgoings as less operators are needed, but it also significantly reduces the chances of your company being at fault should an error be made with the payment. All the details come from the customer and are vocally checked by the IVR, the payment isn’t made until the customer agrees all the details are correct. Why are you waiting? Click on the link above to visit our recommended IVR company or browse through the options below for further information.